Terms & Conditions

The Terms and Conditions outlined in this document are important and should be read ahead of your purchase. Take the time to read through this information carefully as they outline the usage of the website and the data it uses.

The information contained on this website, how you use it, and the Conditions of Use are overseen by English Law. In using this site and its contents, you agree to submit to the exclusive jurisdiction of the English Courts.


Free Car Checkr have the right to adjust or change this website to improve the user experience. We may make updates to the site to address potential security threats. However, this will not impact your use of the site.

Purchasing Vehicle Checks

You need to be 16 or over to use this site when purchasing a vehicle check. To purchase a check, you’ll need to search for the vehicle and choose either a basic or full report. We will request your email address and full name when requesting a payment. Once the check has been paid for, we will validate the vehicle registration number and you’ll be charged when we’ve received the information from our data supplier.

Once we’ve received payment, you’ll be provided with an email that contains a link to the report. While every effort will be made to send this as soon as possible, we can’t be held responsible for any delays that are outside our control. If the data supplied by our trusted third-party suppliers is delayed, we will inform you via email as soon as possible.

If you accidentally enter the wrong email address when making your payment, no email will be delivered, and we can’t be held responsible for any information lost. You will still be charged. Any payments made accidentally, such as purchasing a vehicle report twice for the same registration number, can’t be refunded.

You can contact us via the form on the support link for assistance, but we cannot guarantee that we can provide you with a report if you’ve submitted an incorrect email address. If you receive an error page, contact our support team and we will attempt to assist you.

Data is supplied by a third party who has access to this information. This may not be the latest update provided by DVLA or financial sources.

Refund Policy

If you’re applying for a refund, please supply us with pictures of the issue. We do not provide a refund option for the following instances:

  • When a report is generated and you can view it on your screen
  • When a refund claim is based on the demand to know “previous owner identity”, as we are not authorised to reveal owner information as per DVLA regulations. Please contact DVLA directly for this information.
  • When a refund claim is for “free reports”, as we only provide an excerpt of the full vehicle check in these cases.

We include refund options for the following instances:

  • When no result is generated, we will refund 100% of the purchase price
  • If the result generated is written off, scrapped or listed as stolen, we will refund 100% of the purchase price
  • If partial results are generated, where mileage and valuation reports are missing, we will refund 50% of the purchase price

Accuracy of Data

This website is provided without guarantees, conditions or warranties as to how accurate the data is. The data-driven behind the site is sourced from trusted third-party suppliers who have assured us as to the quality of the data. Free Car Checkr are not responsible for any unforeseeable losses by you personally or to any business, including any injuries or death.

Use of Information

Any vehicle information supplied is confidential to you and is not intended for commercial use. In particular, you should not use the vehicle check information provided by this website to identify any individual (including, but not limited to, the name and address of the owner of the vehicle) or use the information for any purpose other than noting interest in the vehicle.

No other individual has permission or authority to use or rely on any information contained within the vehicle search carried out by you. Any product names, trademarks, service names, marks or company names mentioned on this website or in connection with our services are the trademarks, service marks or business names of the respective owners.

Use of Personal Data

Free Car Checkr obtain and hold vehicle data and associated information from numerous sources, including finance companies, insurance firms, vehicle owners and the police. This data is used to provide protection to individuals make the searches and the owners of the vehicles on third-party sources. For this reason, in using our site and services, you agree and consent to us disclosing relevant information about you, including your name, address and details of your usage of this website, to any person we consider it would be beneficial to. This is for the sole purpose of preventing, detecting or discouraging criminal activity, for the apprehension or prosecution of offenders, or for the recovery of stolen vehicles or other property. Without limitation to the previously mentioned, you specifically agree and consent to Reg Car Check disclosing any such information about you to:

  • Someone claiming to be the owner of a vehicle against which you’ve submitted a CA Vehicle History Check
  • The police or any law enforcement authority